Technical

 
 

Client

The client application is built on MS Silverlight and can be run on a PC or a Mac using all major web browsers such as Firefox, Internet Explorer, Chrome or Safari. The application does not require administrator rights to use it. For rich functions such as file interaction and Office integration the application needs to be installed: this is a ‘one-click’ process, that does not require administrative rights. The application automatically updates to ensure you always have the latest version. For your safety and security all communication between your client and the server is fully encrypted using 128-bit encryption.

Servers

WhiteSky Studio is fully scalable to meet a large number of users with intensive demands. The storage cost is directly correlated with the amount of data hosted in the Cloud, and can scale if the storage requirement grows. The application is hosted in the Cloud, using MS Windows Azure cloud services which provides 99.95% up time excluding scheduled maintenance. This allows you to focus on your business without the upfront cost or expensive on-going support and maintenance, associated with IT infrastructure.

You can read an in-depth paper on the security here. From a high-level view it provides, but is not limited to, the following security measures:

  • Physical security at the data-centers (locks, cameras, biometric devices, card readers, alarms)
  • Firewalls, application gateways and IDS to protect the network
  • Access Control Lists (ACLs) applied to virtual local area networks (VLANs) and applications
  • Authentication and authorisation of persons or processes that request access to data
  • Hardening of the servers and operating system instances
  • Redundant internal and external DNS infastructure with restricted write access
  • Securing of virtual machine objects
  • Securing of static and dynamic storage containers

Your data follows a similar high degree of protection. For disaster recovery the data in the Cloud is automatically replicated three times in the Azure storage system and across at least two data-centers on different continents.

Phone

WhiteSky Studio can also be accessed from your mobile phone via WhiteSky Mobile.